Cookie Policy for Kind Soul Psych

Document Version: 1.0

Effective Date: 22 September 2026

Last Reviewed: 22 September 2026

Practice Website: kindsoulpsych.co.uk

Related Policy: Privacy Policy


Overview of Our Cookie Policy

This Cookie Policy explains how Kind Soul Psych uses cookies and similar tracking technologies on kindsoulpsych.co.uk in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR.

What Are Cookies and Local Storage?

Cookies are small text files placed on your computer, tablet, or smartphone when you visit a website. They allow the website to recognize your device, remember preferences, maintain security, and understand how the site is used. Local storage is a similar web browser technology that stores information locally on your device for specific site functions.

Cookies can be:

  • Session Cookies: Temporary files erased when you close your web browser.
  • Persistent Cookies: Files that remain on your device for a set period or until manually deleted.
  • First-Party Cookies: Set directly by kindsoulpsych.co.uk.
  • Third-Party Cookies: Set by external partners providing services (such as Google Analytics or Google Ads).

How We Use Cookies on This Website

Kind Soul Psych follows a strict consent-first privacy model:

  • Strictly Necessary Cookies are deployed automatically to ensure the website functions correctly, remains secure, and records your cookie preferences.
  • Non-Essential Cookies (Analytics and Advertising) are blocked by default. They will never load onto your browser unless you explicitly choose to grant permission by clicking “Accept All” or enabling them in “Consent Preferences” via the CookieYes banner.
  • You can change or withdraw your consent at any time without restricting your access to any article, service page, or contact method on the website.

Categories of Cookies in Use

The CookieYes consent banner on our website categorises cookies as follows:

  1. Necessary / Essential Cookies:

These cookies are essential for the operation and security of the website. They enable core functions such as page navigation, form security, and storing your consent preferences so you are not asked repeatedly on every page. Under PECR, strictly necessary cookies do not require prior consent.

  1. Analytics / Performance Cookies:

These cookies help us understand how visitors interact with the site (for example, which articles are read most frequently and whether visitors experience broken links). All data collected is aggregated and pseudonymised. We use Google Analytics 4 (Measurement ID: GT-55KZVT5 / G-55KZVT5), loaded via Google Tag Manager (GTM-PG3KKN3). These cookies are only activated if you provide consent.

  1. Advertisement / Marketing Cookies:

These cookies are used to measure the effectiveness of our paid search advertising (Google Ads conversion ID: AW-11182432859) and ensure marketing spend is accountable. They help verify whether a user who clicked an ad subsequently made an enquiry. These cookies are only activated if you provide consent.

  1. Functional Cookies:

These cookies enable enhanced website features, such as embedding multimedia or saving display preferences.


Detailed Table of Active Cookies

The following table provides an itemised breakdown of cookies utilised across kindsoulpsych.co.uk:

Cookie Name Provider / Domain Category Purpose Typical Duration Consent Required?
cky-consent .kindsoulpsych.co.uk (CookieYes) Necessary Records your cookie consent choices across categories so your preferences are remembered on return visits. 1 year No (Exempt — Strictly Necessary)
cky-action .kindsoulpsych.co.uk (CookieYes) Necessary Stores whether the user has interacted with the consent banner. 1 year No (Exempt — Strictly Necessary)
wordpress_test_cookie kindsoulpsych.co.uk (WordPress) Necessary Checks if your browser has cookies enabled for basic site operation. Session No (Exempt — Strictly Necessary)
_ga .kindsoulpsych.co.uk (Google Analytics 4) Analytics Distinguishes unique visitors and calculates anonymous visitor, session, and campaign metrics. 2 years Yes (Blocked until consent granted)
_ga_55KZVT5 .kindsoulpsych.co.uk (Google Analytics 4) Analytics Maintains persistent session state and tracks page views within a single visit. 2 years Yes (Blocked until consent granted)
_gcl_aw .kindsoulpsych.co.uk (Google Ads) Advertisement Captures Google Ads click identifiers (gclid) to measure conversion events when an enquiry form is submitted. 90 days Yes (Blocked until consent granted)
_gcl_au .kindsoulpsych.co.uk (Google AdSense / Ads) Advertisement Used by Google Tag Manager to experiment with advertising efficiency and conversion attribution. 90 days Yes (Blocked until consent granted)
test_cookie .doubleclick.net (Google) Advertisement Tests whether the visitor’s browser supports cookies. 15 minutes Yes (Blocked until consent granted)
IDE .doubleclick.net (Google) Advertisement Used to measure ad engagement and conversion performance across Google partner sites. 1 year Yes (Blocked until consent granted)

Google reCAPTCHA v2 Notice

To safeguard our website and protect contact forms (Forms 9363 and 3142) from automated spam, malicious attacks, and abuse, Kind Soul Psych utilizes Google reCAPTCHA v2 provided by Google LLC.

reCAPTCHA operates by analysing various hardware, browser, and behavioural signals (such as mouse movements, typing cadences, and IP addresses) to distinguish human users from automated bots. The information gathered during this evaluation is transmitted to Google.

This processing is based on our legitimate interest (UK GDPR Article 6(1)(f)) in ensuring the security, integrity, and operational availability of our healthcare enquiry systems.

As required by Google, your use of reCAPTCHA is subject to:


No Screen-Recording or Session-Replay Tracking Policy

Kind Soul Psych maintains an explicit, strict privacy policy: We do not use session-recording, heatmapping, or keystroke-logging tools.

  • We do not use Microsoft Clarity, Hotjar, FullStory, Crazy Egg, or any equivalent session replay or mouse-tracking software.
  • We firmly believe that prospective therapy and coaching clients should be able to research mental health topics, clinical treatments, and fees with total peace of mind, free from screen recording or intrusive behavioural surveillance.

How to Manage Your Cookie Preferences

You have full control over the cookies stored on your device:

Option 1: Using the On-Site Consent Preferences Button

At any time, you can review or modify your cookie choices by clicking the “Consent Preferences” button located at the bottom of the website or in the website footer. This will reopen the CookieYes preference center, allowing you to toggle Analytics and Advertisement categories on or off and save your updated choices immediately.

Option 2: Browser-Level Controls

Most modern web browsers allow you to manage or delete cookies via their settings menus. You can configure your browser to block third-party cookies, reject all cookies, or clear existing cookies when you close your browser:

  • Google Chrome: Settings → Privacy and security → Third-party cookies
  • Apple Safari: Preferences / Settings → Privacy → Manage Website Data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Please note: If you choose to block all cookies in your browser settings, strictly necessary functions (such as remembering your cookie choices or secure form submissions) may be impacted.


Updates to This Cookie Policy

We review this Cookie Policy regularly to reflect changes to our website, cookies deployed, or legal obligations under PECR and UK GDPR. Any revisions will be posted on this page with an updated effective date.